Product & Membership Questions
What type of hair do you offer?
We offer 100% human Remy hair.
What lengths and textures do you offer?
We offer 18” and 22” in our Natural texture.
How much does each weft weigh?
Weight varies by length:
18”: 16 grams per weft
22”: 21 grams per weft
How many wefts are included in each pack?
Each pack includes four wefts.
How can I shop Les Bons Cheveux?
Licensed stylists can apply for a professional account through our website. Once your application has been verified and approved you will be free to shop.
Returns & Exchanges
Do you accept returns or exchanges?
We offer exchanges on unopened hair. Hair that has been used is not eligible for return or exchange.
Shipping & Orders
When will my order ship?
In-stock orders ship within 3–5 days. Preorders may take up to three weeks to arrive.
Do you offer overnight shipping?
Yes, overnight shipping is available for an additional fee. (Subject to availability)
Can I change or edit my order?
Changes can be made before your order ships. Please contact us as soon as possible to request an update.
What should I do if my order arrives damaged or has an issue?
Please contact hello@lesbonscheveux.com with your order number and a description of the issue. For damaged items, include photos so our team can review and assist you.